Refund & Return Policy
Conditions for Return/Refund:
-
Customers have the opportunity to return any products for a full refund within
30 days of receiving the product. -
All returned products must be unused and in their original packaging/packing materials.
-
Return shipping must be paid for by the buyer unless it was due to an error on our end.
-
Refunds will be initiated as soon as we receive and inspect the returned package.
How To Start a Return/Refund
In order to start a return process, please reach out to our support team and provide them with the nature of the issue and your order number. You will then be provided with a prepaid shipping label and instructions on how and where to make the return to.
​
To get started, please contact:
Phone: (951) 844-7808
Email: Support@HonestEpoxyResin.com